Terms and Conditions

Contact information
Make and Do
51 Fanshawe Road
Hengrove
Bristol
BS14 9RY

email: [email protected]

Copyright
All content included in this site including text, graphics, images and logos is the property of Make and Do or its content suppliers and is protected by copyright law.

Product Descriptions
Make and Do attempt to be as accurate as possible in its product descriptions. If you feel a product offered is not as described return the item in an unused condition to receive a refund.

Postage and Delivery
Postage costs shown are for delivery within the UK. We aim to post items within two working days of receiving payment.

Refunds
If for any reason you are unhappy with your purchase you may return it in its original condition to the address above within 14 days for a refund. We cannot accept returns of items that you have cut or washed. You will be responsible for the cost of returning the item to us. We are unable to refund postage and packaging charges. We will refund your payment within seven days of receiving returned goods.

If on packing your order we find that goods are no longer available we will contact you immediately to arrange an alternative or refund.

Workshops and private bookings
Payment is required in advance to reserve your place on any workshop or to confirm a private booking. Refunds will only be issued if notice to cancel is given at least 7 days before commencement date for workshops and 28 days before commencement date for private bookings, or in exceptional circumstances at the discretion of Make and Do. If for any reason Make and Do cancel an activity you will be contacted at the nearest possible opportunity and a full refund offered.